Project management does not need to be complex or complicated to offer value to an organization’s success. In fact, keeping it simple allows companies to develop a project management competency that, over time, becomes part of the organizational culture. Lisa DiTullio of Harvard Pilgrim shares her organization’s story, through a case study of project management evolution, in its simplest form. The story itself is compelling and a true account of project management implementation in a real setting, with real results. Lisa shares simple solutions to how Harvard Pilgrim Health Care went from being placed in state-supervised receivership in 1999 to receiving Plan of Distinction status from JD Power and Associates and named the #1 Health Plan in America on the U.S. News & World Report/NCQA America’s Best Health Plans three years in a row.* One of the keys to the organization’s success stems from its enterprise project management office, which was created specifically to ensure corporate initiatives involving multiple departments are pursued in a timely and efficient manner.

Since joining Harvard Pilgrim Health Care in 1989, Lisa’s held a variety of key management roles, most often organizing major, cross-functional initiatives. Today, she’s a leading force in project management – both within Harvard Pilgrim and in the project management field.