The most challenging aspect of any effort to improve Project Management capability is the human element. The spectrum of appetite for change in organizations spans from 1) very soft on change to 2) “we must change now if not sooner.” This discussion of change management looks at three companies and analyzes each from the perspective of what is driving the desire to do things differently, to who is driving the changes. It looks at each case (one from Financial Services, one from Technology, one from Software Development) and explores the motivation for change, the originators of change, and the effects of change as training, processes and tools are applied to areas of attention in a project-heavy organization.

The exploration of human dynamics in organizations asking for PM training, process development and software tools is fascinating and this talk provides insight from real-world implementations that is intended to help the audience consider change in a context that may be helpful to their own work environment.

In the semiconductor industry, he was Manager of Customer Commitments for Eaton Semiconductor (now Axcelis Technologies) and Director of Program Management for PRI Automation.

With WGA, Mark is responsible for the quality of all WGA training and consulting products and spends half of each year developing and implementing portfolio solutions for clients.